Returns & Exchanges
At Shahzeb Saeed, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 15-day return and exchange policy for all unworn and unwashed items.
Return Process
- 1.Initiate Request
Contact our customer support team via email or WhatsApp with your order number and the reason for your return or exchange.
- 2.Pack the Items
Securely pack the items in their original packaging, ensuring all tags are attached and the original invoice is included.
- 3.Ship the Parcel
Send the package back to our warehouse using a traceable courier service of your choice; please note that return shipping costs are the responsibility of the customer.
- 4.Quality Check & Refund
Once we receive and inspect your items, we will process your exchange or issue a refund via bank transfer or store credit within 7-10 business days.
