Frequently Asked Questions
Everything you need to know about shopping with Shahzeb Saeed.
What are your shipping charges and delivery timelines?
We offer standard shipping across the country. Orders are typically processed within 24 hours and delivered within 3-5 business days. Shipping fees are calculated at checkout based on your location and order value.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a refund or replacement.
What payment methods do you accept?
We accept various payment methods including Cash on Delivery (COD), Credit/Debit Cards (Visa and Mastercard), and popular digital mobile wallets for a secure shopping experience.
How do I track my order status?
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number on our logistics partner's website to monitor your shipment in real-time.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our chart to ensure the perfect fit before placing your order.
Can I cancel my order after it has been placed?
Orders can be cancelled within 12 hours of placement, provided they have not yet been dispatched. Please contact our customer support team immediately if you need to make changes.